Shipping Policy

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • In case of high order volume, processing may be slightly delayed.

2. Shipping Time

  • Standard delivery usually takes 3–7 business days, depending on the delivery location.
  • Remote or rural areas may require additional time.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.
  • Free shipping may be offered on selected orders or promotions.

4. Order Tracking

  • Once the order is shipped, a tracking ID/link will be shared via email or SMS.
  • Customers can use this to track delivery status.

5. Delivery Issues

  • If the package is delayed, lost, or marked as delivered but not received, contact support within 48 hours.
  • Ensure the shipping address and contact details are correct at the time of order.

6. Incorrect Address

  • Orders with incomplete or incorrect addresses may be delayed or returned.
  • Re-shipping charges may apply in such cases.

7. Damaged Package

  • If the package appears damaged at delivery, do not accept it or record proof (photo/video) and report immediately.

8. Contact for Support

For shipping-related queries, contact:

wzopyurs@gmail.com